Completion of the Medical Front Office and Medical Office Administration certificates help students develop computer literacy in Microsoft Office software, medical terminology, insurance reimbursement, front office registration, and patient communication skills. These certificates and the degree are designed to prepare students to successfully enter the workforce. Good English, oral and written communication skills, excellent human relations skills, and a typing speed of at least 40 words per minute for medical receptionists and 60 words per minute for medical administrative support personnel are strongly recommended for successful job placement. Employment opportunities for trained medical receptionists and medical administrative support personnel are expected to experience faster than average growth. Employment is generally found in health-related office environments such as physicians offices, hospitals, clinics, group medical practices, and other medical-care facilities. Medical receptionists and medical administrative support personnel perform such duties as greet patients and family members, maintain patient records, process insurance, schedule appointments, file, communicate using telephone and written communication, type, and manage the office and personnel. Anyone with a felony conviction should reconsider the program choice because it could prevent employment in the medical field. The certificates and degree are offered online as well as on campus. Every course is not offered each quarter, so please consult the class schedule and a program advisor to plan course selection. Students entering the program should have basic keyboarding (type by touch) and basic math skills. Eligibility for Math 80 or higher is recommended. Students entering the program without basic keyboarding skills should take BT100.